Charlotte, NC skyline at sunset

We’re a smart, fun-loving, Charlotte-based collective of experience strategists, researchers, and designers.

Our Experience Design (XD) team delivers high-impact business results based on human-centered principles that strengthen the Charlotte community. We’re doers, backed by the full breadth of Slalom’s global expertise in strategy, technology, and business transformation.

Get in touchView our work

together, we can help you

  • Deliver new products to market
  • Build a better customer experience
  • Scale your design capabilities & culture
  • Increase employee engagement

what we do

Customer experience

We work with you side-by-side to uncover insights, create amazing experiences, and successfully bring them to market.

expertise

  • Customer-centricity
  • Omnichannel experiences
  • Research & analysis
  • Customer engagement
  • Market strategy
  • KPI frameworks

Product design

We create accessible, meaningful product experiences that enable and delight customers, drive business outcomes, and elevate brands.

expertise

  • Responsive web + apps
  • UX/UI design
  • Interactive prototyping
  • Prioritized backlogs
  • Product roadmaps
  • Branded experiences

DesignOps

We level-up your team by sharing our team’s prowess in design process, tools, and ways of working with your team’s culture and goals.

expertise

  • Design systems
  • Documentation
  • Business case development
  • Organizational analysis
  • Best fit tools
  • Ways of working

why us

A team of four rowers, rowing together in blue water.
01

We value outcomes over output

We strive to delight users and provide tangible outcomes for your business. When designing and implementing a solution we believe the minimum product should be lovable rather than viable so users do more than tolerate the product. We want them to love it!

Charlotte skyline, viewed from Slalom's office in South End
02

We care about Charlotte – it’s home

Slalom is a local-first, multi-national firm dedicated to delivering innovative yet feasible solutions. Our team lives, works, and invests in the greater Charlotte community by helping companies and organizations meet their fullest potential.

Slalom team members collaborating on a couch in the office
03

We roll up our sleeves and get to work

We align our strategic exploration around tangible deliverables and physical outputs that visualize concepts or ideas. This enables better team alignment and sets the stage for agile iteration throughout the lifespan of your project.

Let’s talk about how we can get to work, together

We'd love to meet with you to explore how we might create world class experiences for the people that matter most to you. Send us a message or email drew.burdick@slalom.com to schedule time to chat.

contact

Thanks for reaching out.

We'll get back to you within two business days.

Oops! Something went wrong while submitting the form.